Lost your emos after insatll WL Messenger 8.1 final?

Have you install Windows Live Messenger 8.1 final? Do you lose your emos? Can you add same emos you ever had? If you experienced this, let find out that has happened then.

Windows Live Messenger change the way its handle emoticon. You may notice that when you add emos from conversation windows or create new emo from file it have two fields to fill, Keyboard Shortcut and Name. For Messenger 8.0 and previous version the name field is optional but not with 8.1. I do not know the reason on this change, Messenger team never talk about it (on Connect, Newsgroup or their useless blog). 

The above shot is Messenger 8.1 “add a Custom Emoticon” dialogue. If you use a version or a beta build of Messenger prior to 8.1 final and you did not filled out “Name” field, after you install 8.1 final you will lose most or all of your emo. That’s all.

Do the team know this bug before? Yes, they known. This bug is one among the first few bug were submitted on Connect after Messenger 8.1 managed beta testing launched . The status of this bug was always changing, from resolved to closed and not reproducible. But if the team can not repeat this bug and can not solve it why not telling customer before hand instead of .  Perhaps, Mike McCoy has clarified (on email to tester) why this issue is not to be taken into account:

Digg!

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13 Responses to “Lost your emos after insatll WL Messenger 8.1 final?”

  1. Zoro Says:

    Damn… so there is no way to fix it? I just installed it and lost all the emotions..

  2. L.orgor Says:

    There is no way to fix. WLM team get warned about this since they released the first beta (to tester) but they can not solve it.

  3. Zoro Says:

    I tried the option 2 posted on your blog. I uninstalled v8.1 and reinstalled v8.0. All my custom emotions were GONE!!! So I used my wife’s MSN ID for a test and sent back all the emotions and added Shortcut and Name for each emotion. Then, I reinstalled v8.1. Only a few of the emotions showed up. Looks like there is no way to fix this. I haven’t tried option 1 yet, as it is too cumbersome. I think I will just uninstalled v8.1 again and stick with v8.0 and upgrade to future version when it is available and hope Microsoft engineering will resolve this.

    Thanks for this blog — I searched and searched for solutions and this blog is the best.

  4. L.orgor Says:

    Thank you Zoro,
    I will tay to contact WLM team again if they can address this issue.

  5. Egg Says:

    I used the following programm to backup the (lost) Emoticon:
    Custom Emoticon/Display Picture Backup Wizard
    http://www.sherv.net/

    To bad Live Messenger semms only to allow the (re)import of the graphics one by one :(

    greetings from Germany ;o)

  6. L.orgor Says:

    @Egg
    Thanks for your suggestion and greeting!

  7. Vicki Says:

    Damn as well. I had so many. Was disappointed to find out there was no way to get them back. Had a computer analyst look at it.We ended up here. I would not have updated had I known. Oh well!!!
    Greetings from Canada

  8. Malagor Says:

    Hi Vicki,
    I have reported to the team on the early phase of WLM 8.1 testing but cannot help.
    Thanks for greeting and welcome.

  9. Shack Says:

    I think there may be a way. If you did a System Restore Point before you updated, then you could just go back to that point.

    I lost over 300 emos. :( And new version isnt good. Its confusing and its not user friendly. It doesnt accept any new smilies i add. They arent the correct type apparently and i cant put up a personal picture for the same reason. And i have no idea how to set a background. Too bad v8.0 got removed in this process, i am so mad.

  10. Shack Says:

    OMG, i removed 8.1 from the Add/Remove Programs place in control panel and downloaded 8.0 back and i have all my emotions back. I am sticking with one and not changing.

  11. Sherry Says:

    I saved some emo at my windows live messenger. but when i login using different computer or different user account in same computer, the saved my emotions cannot be seen. Why?
    How can i fix it?

  12. Malagor Says:

    Hi Sherry,
    I don’t think there is an issue in your case. Gennerally, saved emoticon or custom added ecmoticon is per messenger account per machince. This means if you save emos on WLM account Sherry1 on PC1, you can only see the emos when you signed with Sherry1 on PC1. If you signed in on PC2 with PC2, you will not see those emos becuase they have been save on PC1. And, if you signed in with Sherry2 on PC1, you will never see emos.

    I suggested to WLM team during beta phase of 8.1 for a feature called “raoming and syn emos” that will allow user use his/her saved emos anytime anywhere. But seem no one hear it.

  13. Tom Says:

    Solution for all lost emoticons, display pictures and so on, it seems that it happens when you use a router, especially a us robotics

    so here is what i’ve done

    go to http://192.168.123.254/
    - Click’Log in’
    - Click’DHCP Server’
    - at IP Pool Starting Address set at 10
    - Click Fixed Mapping
    - Mac Adress Control: Enable (no)
    - Connection control (yes)
    Clients with C checked can connect this device and (allow) unspecified mac adress to connect.
    - Select DHCP Clients at your pc and/or other pc’s in network
    - Click Copy to ID
    - space after 192.168.123 leave empty
    - set ‘C’ to true after each ip
    - Save and Reboot.

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