Ugly True hi-speed Internet
Recently I got this email for True hi-speed Internet, an Hi-Speed Internet provider. It just got new licence of Internet Gateway which giving it power to extend the service. Then it started with announcement for new campaign and providing extra speed for existing customer.
Dear True hi-speed Internet subscriber,
Subject : Special offer for True hi-speed Internet subscripbers
According to our prior announcement, with the bandwidth expansion supported by The National Telecommunication Commission (NTC), True is now on the process of increasing the additional 256Kbps for all True Monthly hi-speed Internet subscribers, allowing all to use the new speed free of charge until April 30, 2007. However, after our inspection, we have found that your possible speed maximum is at 256 Kbps. Therefore, we would like to apologize for not being able to increase your speed accordingly due to the coverage limitation.
As our token of apology, we would like to offer you the privilege of Wi-Fi by TrueMove, allowing you to enjoy the unlimited Wi-Fi access until April 30, 2007. You may use your hi-speed Internet username and password to log in to use Wi-Fi by TrueMove via Wi-Fi supported notebook computers or PDA phones.
The letter is sound sweet but why I say it ugly. First, I was using 2.5 Mbps for years. So what is idiotic company that inspecting my highest speed of 256 Kbps. Second, coverage limitation, that is big liar. The distance from where I live and telephone exchange is less than 1 KM. So, WTF?
